Terms & Conditions


This section sets out the terms of use for the Grub Street Publishing Limited website. References to “we” and “us” are to Grub Street Publishing Limited.  References to “You” and “your” mean the person using the Website under these Terms.

By using the Website you acknowledge that you have read, understood and agree to be bound by these terms. We may update these terms and any other notices on the Website (including the privacy policy) without the consent of any other person. All changes will be effective when posted on the Website and you will be bound by any new terms when you visit the Website. If you do not agree to these terms (including any amendments) you must not use the Website.


You acknowledge that all rights in the Website and their contents (including but not limited to text, photographs, graphics, and downloads) are owned by or have been licensed to us or are otherwise used by us as permitted by applicable law. In accessing the Website you agree that you will access the contents solely for your own personal, non-commercial use and you acknowledge that you are not permitted to copy, download, post, store in any medium (including any other website), distribute, transmit, modify or show in public any part of the Website without our prior written permission or in accordance with the Copyright, Designs and Patents Act 1988 as amended from time to time or other relevant provisions which are or may be in force.  All brand names, product names and titles used in the Website are trade names, and in some instances trademarks, of their respective holders. No permission is given in respect of use of any of the above, and such use may constitute an infringement of the holders’ rights.

Competitions and Prize Draws

The Website may contain or offer competitions, prize draw or other promotions, which may be governed by additional terms (“Additional Terms”). Additional Terms may contain eligibility requirements and will feature on the Website alongside the relevant competition, prize draw or promotion. It is your responsibility to read those Additional Terms to determine whether your participation, registration or entry will be valid and to determine the requirements upon you in connection with the competition, prize draw or promotion. Unless expressly stated otherwise, all competitions, prize draws and promotions shall be governed by the laws of England, and the English courts shall have exclusive jurisdiction.

These competition rules shall be binding on you when entering any competition(s) operated by us, our sponsors or any company or website owned or controlled by us from time to time.

Competitions are open to all UK residents aged 18 or over, except for employees of Grub Street Publishing Limited and any company associated to the specific competition, their families, or anyone else who is professionally associated with the competition.

Only one entry per person is permitted, unless otherwise stated. Automated entries will be invalidated, including multiple entries from the same IP.

The closing date is as specified in the relevant competition. This will always be a time and date in the UK. Where a time is not given, the closing time will be 11.59pm (UK time) on the relevant day.

Proof of sending post/e-mail/SMS, making a phone call or completing an online entry, is not proof of our receipt of your entry. No responsibility can be accepted for entries that are lost, delayed or damaged.

All entries must be received by the closing date specified in the individual promotion/competition rules. All eligible entries received by the closing date have an equal chance of winning. Entries not submitted in accordance with the rules or incomplete or illegible entries will be disqualified.

For competitions decided by draw, the draw will take place on the date stated in the individual competition rules and winners will be formally notified (by email, post or phone) within 28 days of the closing date. Full details of the prize will be given in writing upon notification. Prizes must be claimed on or before the date stated in the individual competition rules.

Any draw prize will be awarded to the first valid entry drawn at random by a supervised individual. The decision is final and no correspondence will be entered into by Grub Street Publishing Limited in relation to that decision.

Any prize is as specified in the individual competition rules. No alternative prizes may be requested although Grub Street Publishing Limited reserves the right to alter arrangements or prizes should this be unavoidable. There is no cash alternative and prizes cannot be transferred to any other person.

Grub Street Publishing Limited will not be liable for any damage, loss or disappointment suffered by any person taking part or not being able to take part in a competition.

It is a condition of entry that any winner consents to their name and country of residence to be published on the website for 14 days after the closing date. Competition winners may be required to take part in or co-operate with post-event publicity.

Competition winners agree to keep confidential any knowledge about Grub Street Publishing Limited and its business and personnel received by them as a result of the competition.
No responsibility is accepted for inaccurate prize details supplied by sponsors.

In the event of unforeseen circumstances the promoter reserves the right to alter, amend or foreclose the competition without prior notice.

Use of false name or address, e.g. name by which the entrant is not usually known, will disqualify them from receiving any prize. Grub Street Publishing Limited reserves the right to oblige any potential winner to provide documentary proof of their identity and address as directed by Grub Street Publishing Limited before such person may claim their prize.

We will keep your personal details for a reasonable time so that we can send you any prize that you have won, to verify that these rules have been complied with, and for accounting purposes. We may pass your details on to our service providers and agents for the purposes of sending you the prize on our behalf. These rules are governed by English law.

To be entered into a Grub Street Publishing Limited competition, entrants must complete their details in the manner specified for each competition.

We reserve the right to amend these rules at any time. By entering any competition all participants will be deemed to have accepted and be bound by the rules and by any other requirements set out in the competition material.

The competition promoter is Grub Street Publishing Limited, registered office 4 Rainham Close, London SW11 6SS.

Data Protection and Privacy

We may need to know your personal details including your name, address and email address to provide you with information or reply to your queries.  Data processing of this information will be undertaken by Grub Street Publishing Limited, who may use a third party to fulfill such data processing needs.

We do not sell any personal information about our customers to third parties. Our privacy policy applies in relation to the use of any personal data collected by us and can be accessed at the following link: http://grubstreet.co.uk/privacy-policy/

Liability Disclaimer

The Website is provided by us in good faith on an “as is” basis. We make no representations or warranties, express or implied, about the Website or the material contained or referred to on them or available for download from them, and will not be held liable in any way for your use of them. Except to the extent provided by the applicable law, we disclaim all warranties, express or implied, including implied warranties of merchantability and fitness for a particular purpose. We and all affiliated companies and individuals exclude to the fullest extent permitted by law all liability in contract or tort (including negligence) or otherwise for any direct, indirect, incidental, special and consequential damages, losses and expenses whatsoever including loss of business, anticipated savings revenues, profits, goodwill or reputation arising out of or in any way connected with the use of the Website and/or any information, content, or services obtained through them. We endeavour to ensure that all information and material on the Website is correct and accurate but do not accept any liability for errors or omissions, nor do we warrant that use of the Website will be uninterrupted.

The Website may be used only for lawful purposes and in a manner which does not infringe the rights of or restrict or inhibit the use and enjoyment of the Website by any third party. We have the right to edit, refuse to post or remove any material submitted to or posted on the Website. We are not responsible for, nor do we accept any liability for, any material posted on the Website otherwise than by us. Any opinions, advice, statements, offers or other information expressed or made available by third parties on the Website are those of the third party concerned. We neither endorse nor are responsible for the accuracy or reliability of any such third party material.

Site Security

Grub Street makes significant efforts to maintain the security of its network and the data we collect. While we make reasonable attempts to exclude viruses, worms, Trojans and other malicious or destructive computer code from the Website and their contents, we cannot guarantee such exclusion. We give no assurance (whether express or implied), assume no obligation and accept no liability in relation to these matters. Please keep in mind, however, that the Internet is not a 100% secure medium. Therefore, although we use reasonable efforts to protect information, the possibility of somebody defeating our security measures does exist. You are strongly recommended to take all appropriate safeguards before using the Website or downloading any information or content from them.

Prices and Availability

While we make every effort to ensure that information on the Website is accurate, this cannot be guaranteed. Prices displayed in our on-line catalogue and availability may change without prior notice.


Purchases from the Website are fulfilled via Littlehampton Book Services Limited, whose terms of sale apply to all purchases. Contracts for the purchase of books must be concluded in English.

Force Majeure

We shall not be liable for any loss, damage or otherwise as a direct or indirect result of the failure to perform or delay in performing any of our obligations nor shall there be a breach of these Terms as a result of the occurrence of any event whatsoever beyond our control, including without limitation acts of God, fire, flood, storm, civil disturbance, explosion, power failure or reduction of power supplies, acts, orders or requirements of any governmental or regulatory body, lack or shortage of materials, impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport, impossibility of the use of public or private telecommunications networks, adverse weather conditions, inability to procure or delay in procuring equipment and materials from our normal suppliers, mechanical breakdown or strike, lock-out or labour disputes.

Governing Law and Jurisdiction

Your use of the Website and the operation of these terms, shall be governed in accordance with the laws of England. The English courts shall have the exclusive jurisdiction over any dispute arising out of your use of the Website except that we may take action in any jurisdiction to protect our intellectual property rights or to recover any amount owed to us.

Links to Other Websites

We are not responsible for the content of any other website, including any website through which you may have gained access to any of the Website or to which you may gain access from any of the Website. We do not accept any liability in connection with such other Website or links.


The Website and the information on it may be changed or updated without notice, unless we specify to the contrary.

If all or any part of these terms is determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term shall to that extent be severed from the remaining terms, which shall continue to be valid and enforceable to the fullest extent permitted by law.

Our failure to exercise or enforce any rights or any provision of these terms will not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing.

The parties (you and we) do not intend the terms or any part of them to be enforceable by any person who is not a party to these terms pursuant to the Contracts (Rights of Third Parties) Act 1999.


None of the trademarks, logos, trade names or brands may be copied or used in any way without prior written permission.

International use

Those who choose to access the Website from locations outside the United Kingdom do so on their own initiative and are responsible for compliance with English laws.

If you have any queries about the Website please contact us at the following address post@grubstreet.co.uk

The Website is operated by Grub Street Publishing Limited, a company registered in England and Wales.

Registration number: 2686389

VAT number: 603071979

4 Rainham Close
London SW11 6SS

Telephone: +44 (0) 207 924 3966

Right to Cancel

You have the right to cancel this contract within 14 days without giving any reason.

The cancellation period will expire after 14 days from the day

  • In the case of a sales contract: “on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.”;
  • In the case of a contract relating to multiple goods ordered by the consumer in one order and delivered separately: “on which you acquire, or a third part other than the carrier and indicated by you acquires, physical possession of the last good.”

To exercise the right to cancel, you must inform us Grub Street Publishing Ltd, 4 Rainham Close, London, SW11 6SS, tel: 0207 924 3966, fax: 0207 738 1009, email: post@grubstreet.co.uk, of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model cancellation form, but it is not obligatory. http://grubstreet.co.uk/order-cancellation-form/

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

Effects of cancellation

If you cancel this contract, we will reimburse to you all payment received from you, including the costs of delivery except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make reimbursement without undue delay, and not later than –

  • 14 days after the day we receive back from you any goods supplied, or
  • (if earlier) 14 days after the day you provide evidence that you have returned the goods,

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.